Terms of Service

PLEASE READ THIS TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING OUR WEBSITES, MOBILE APPLICATIONS, SOFTWARE DEVELOPMENT KITS OR OTHER PRODUCTS OR SERVICES THAT HAVE LINKED TO THESE TERMS, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE OUR WEBSITES, MOBILE APPLICATIONS OR OTHER PRODUCTS OR SERVICES.

By using the Services, you confirm you have read and understood these Terms of Service and Authento's Privacy Policy and agree to be bound by the terms of these herein and therein.

You must be 18 or over to accept these terms and use the Services.

NOTICE OF ARBITRATION AGREEMENT AND CLASS ACTION AND JURY WAIVER: THE TERMS OF SERVICE INCLUDES A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER, SET FORTH BELOW, WHICH AFFECT YOUR RIGHTS ABOUT RESOLVING ANY DISPUTE WITH AUTHENTO.

These Terms of Service ("Terms") apply to your access to, and use of, our identity verification and authentication services, websites, mobile applications, software development kits and other products and services that have linked to these Terms (collectively, the "Services") offered by Authento ("Authento", "we" or "us"). These Terms do not alter in any way the terms or conditions of any other agreement you may have with Authento for products, services or otherwise. If you are using the Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity's behalf and that such entity agrees to be responsible to us if you violate these Terms.

Authento reserves the right to change or modify these Terms at any time and in our sole discretion. If Authento makes changes to these Terms, we will provide notice of such changes, such as by providing notice through the Services, or by updating the "Last Updated" date at the top of these Terms. Your continued use of the Services will confirm your acceptance of the revised Terms. We encourage you to frequently review the Terms to ensure that you understand the terms and conditions that apply to your use of the Services. If you do not agree to any amended Terms, you must stop using the Services.

In the event of conflict between this Agreement and any other written agreement between you and Authento for the purchase or use of Services, the latter shall prevail. Except as otherwise provided in these Terms, the interpretation of and any dispute concerning these Terms will be governed by Hong Kong law.

1. Your Agreement to these Terms of Service

By using the Services you acknowledge that you have read, understood, and agreed to be bound to all the terms here, as well as the policies referenced in these Terms of Service, including our Privacy Policy.

Your Obligations. By using the Services, you expressly agree that:

your identity, as established by the information and documents that you submit, matches the identity you claim while using the Authento Service
all information provided by you is complete and correct;

When verification is required, you authorize your wireless operator to disclose to Authento and its third-party service providers your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status and device details, if available, solely to verify your identity and prevent and detect fraud.

2. General Provisions

Any unauthorized use of the Services, including without limitation for any fraudulent, commercial or competitive purpose, is strictly prohibited and may result in suspension or termination of your agreement with us and/or legal action. In addition, you must NOT:

falsely claim an identity other than your own or one you are establishing on behalf of another person with their specific authority;
rent, lease, copy, transfer, resell, sublicense, lease, time-share, distribute, or otherwise provide access to any portion of the Service to a third party;
falsely claim that you are associated with another person or entity;
modify, frame, render (or re-render), mirror, truncate, inject, filter or change any content or information contained in the Services, including, without Authento's written consent;
incorporate the Authento Service (or any portion of it) with, or use it with or to provide, any site, product, application or service;
modify or create a derivative work of the Authento Service or any portion of it;
reverse engineer, disassemble, decompile, translate, or otherwise seek to obtain or derive the source code, underlying ideas, algorithms, file formats, or non-public APIs to any Authento Service (including Authento Code), except to the extent expressly permitted by applicable law and then only with advance notice to Authento;
break or circumvent any security measures, rate limits, or usage tracking (such as event tracking) of the Authento Service, or configure the Authento Service (or any component thereof) to avoid sending events or impressions or to otherwise avoid incurring fees;
use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to service, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor the Website or any portion thereof;
disguise the origin of information transmitted to, from, or through the application, SDK or website or provided for the purpose of the Services;
access the Authento Service for the purpose of building a competitive product or service or copying its features or user interface;
use the Authento Service for purposes of product evaluation, benchmarking, performance testing, or comparative analysis intended for publication;
remove or obscure any proprietary or other notices contained in the Authento Service, including in any reports or output obtained from the Authento Service; or
circumvent any measures implemented by Authento aimed at preventing violations of the Terms of Service.

In addition to violating the Terms of Service, any of the foregoing actions on your part, or on behalf of any entity you are representing, constitutes intentional, unauthorized access of Authento's protected computer, may constitute a violation of applicable law, and may potentially subject you and any affiliated parties to civil liability and criminal prosecution.

You may need to register for an Authento account in order to place orders or to access or receive a Service. Account information will be governed by our Privacy Policy. You will keep this information accurate and up-to-date so that Authento may send notices, statements, and other information by email or through your account. You must treat any user IDs, passwords, and other access credentials (such as API tokens) for the Service as strictly confidential and not shared with any unauthorized person. You will be responsible for any and all actions taken using your accounts, passwords or access credentials. You must notify Authento promptly of any breach of security or unauthorized use of your account.

Authento reserves the right to suspend your account in the System at any time for any reason or no reason.

Authento may terminate the relationship with you immediately if:

you have seriously or persistently breached any of the terms of these Terms, including where Authento reasonably suspects that you have committed fraud or may be acting fraudulently in connection with the Services;
you were not entitled to access the Services, or your eligibility to download and/or use the Services changed;
you are using the Services for an illegal purpose,
in the case of Business accounts, you are not an authorized representative of the Business represented, or
for any reason or no reason as determined by Authento in its sole and reasonable discretion.

Authento will notify you if it decides to suspend or delete you. This can include notification by SMS, a message when you log onto the Services, by post, by email, by secure e-message, or in any other applicable way. Upon termination for any reason, all rights you have in respect of the Services will immediately end.

3. Your Data and Privacy

Authento provides identity verification services and in order for us to provide the Services to you or your business we need to collect your data for verification. By using our Services you agree to us collecting and storing your data for ongoing Anti-Money Laundering (“AML”) monitoring purposes. You further agree that the results of verification will be shared with third parties when you apply for their services via Authento. Some third parties services you apply to may request ongoing AML monitoring therefore Authento will share the results of ongoing AML checks with the third party as instructed by you and to fulfil our obligations towards you. We do not accept any liability arising out of these results, be them reputational or financial.

You will find more information on how we collect and store your data through your use of the Services in our Privacy Policy. Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the Services may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

Authento may use third party providers for verification services at its own discretion and your data may be shared with them which may include data being sent outside of Hong Kong or your jurisdiction. Authento will endeavour to ensure data protection measures are in place in respect of such sharing and such sharing is in accordance with local regulations. To that end, to the extent permitted by applicable law, you acknowledge that such sharing of data with such third party verification providers by Authento is necessary for your full enjoyment of the Services.. By accepting these Terms you acknowledge and agree that our ability to fulfil our contractual obligations is dependent on us sharing your data with these third party verification providers for such purposes.

If you are required as part of using our Service to disclose information about other individuals (such as business controllers or shareholders), please ensure that you provide them with a copy of our Privacy Policy promptly following the disclosure to us of their data.

For more information on how we handle your data please read our Privacy Policy.

4. Limitation of liability

As permitted by applicable law, in no event shall Authento be liable to anyone for any indirect, punitive, special, exemplary, incidental, or consequential damages, or for any damages to your computer, telecommunication equipment, or other property and/or for loss of data, content, images, revenue, profits, service or other economic advantage, arising out of, or in any way connected with these terms, including but not limited to the accessing or use of, or inability to use, the Services, regardless of cause, whether in an action in contract or negligence or other tortious action, even if the party from whom damages are being sought has been previously advised of the possibility of such damages. The limitation of liability set forth in this section shall not apply in the event of customer's breach or related to customer's indemnity obligations. The limitation of liability set forth in this section shall not apply in relation to any claim in respect of any death or personal injury. This paragraph shall not affect the rights listed below in the section titled “Indemnities”. To the extent allowed by law, in no event shall the aggregate liability of Authento exceed HK$5,000.00.

THIS SECTION IS A FUNDAMENTAL BASIS OF THE BARGAIN AND A REASONABLE ALLOCATION OF RISK BETWEEN THE PARTIES AND WILL SURVIVE AND APPLY TO ANY CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE), EVEN IF ANY LIMITED REMEDY IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

5. Licenses from you

You grant to Authento and its third party providers the non-exclusive, worldwide right to use, copy, transmit and display any data, information, content or other materials, provided to Authento by you in the course of accessing and/or using the Services. Notwithstanding the foregoing, Authento's obligations regarding identification and other information concerning your personal information shall at all times be governed by these Terms of Service and Privacy Policy, together with the terms of any agreement concluded between Authento and the company that owns or operates the website or app that you are using.

6. Third-Party Services

The Services may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any). You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

Authento is not responsible for third parties or their content, advertisement(s), apps or sites (“Third-Party Services”). For instance, portions of the Services may be integrated into or linked to third-party sites, platforms and apps that Authento does not control. Similarly, Authento may make third-party ads and other Third-party Services, which Authento also may not control, available to you on or via our Services. This may include the ability to register or sign in to the Services using Facebook Connect or other third-party tools, and to post content on Third-Party Services using their plug-ins made available on the Services. Use caution when dealing with third parties and consult their terms of use and privacy policies. Authento takes no responsibility for Third-Party Services. If you are accessing or using the Service through Apple, Android, or any other platform, these are Third-Party Services.

7. Representations and warranties

Each party represents and warrants that it has the power and authority to enter into these Terms. Authento warrants that it will provide the Services in a manner consistent with its business practices, as Authento, in its sole and absolute discretion, deems fit. You represent and warrant that any information you provide in connection with the Services is accurate and current and that you have the right to provide such information.

8. Disclaimers

As permitted by applicable law, except where expressly provided otherwise by Authento, the Services are provided “as is” and “as available.” To the fullest extent permissible by applicable law, except for the express warranties set forth herein, Authento hereby disclaims all express or implied representations, warranties, guarantees, and conditions with regard to the Services including but not limited to any implied representations, warranties, guaranties, and conditions of merchantability, fitness for a particular purpose, title and non-infringement, except to the extent that such disclaimers are held to be legally invalid. Authento makes no warranty about content or information accessible through the Services. Authento makes no representations, guarantees or warranties regarding the reliability, availability, timeliness, quality, suitability, truth, accuracy or completeness of the Services, materials associated therewith, or the results you may obtain by accessing or using the Services or materials associated therewith.

Authento will not be responsible or liable for: (i) any of your data or non-Authento products and services (including for any delays, interruptions, transmission errors, security failures or other problems caused by these items); (ii) use of the Authento technology not authorised by this Agreement; or (iii) decisions or actions taken (or not taken) by you based upon the Services. Any statutorily required warranties under applicable law, if any, will be limited to the shortest period and maximum extent permitted by law.

Without limiting the generality of the foregoing, Authento does not represent or warrant that (a) the operation of the Services will be timely, secure, uninterrupted or error-free. You acknowledge that Authento controls the transfer of data over communications facilities, including the internet, and that the Services may be subject to limitations, delays, interception and other problems inherent in the Service of such communications facilities. Authento is not responsible for any delays, delivery failures, or other damage resulting from such problems.

Authento has limits on how much data it can hold in an account. Accordingly, Authento may, at its sole and absolute discretion, with immediate effect and without giving notice, archive part or all of your data from your account (including personal data and documents stored in your account). For the purpose of this section, archiving means the removal of identity documents and personal data relating to you. Authento disclaims all liability for any losses caused by the loss of data as a result of the archiving of the User's data pursuant to this section.

9. Indemnities

You will defend, indemnify and hold Authento harmless against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with a claim by a third party related to your use of the Services. You will indemnify and hold Authento harmless from and against any damages and costs awarded against Authento or agreed in settlement by you (including reasonable attorney's fees) that result from these third-party claims. You must not settle any claim without Authento's prior written consent if the settlement would require Authento to admit fault, pay amounts that you must pay under this Agreement, or take or refrain from taking any action. Authento may participate in a claim through counsel of its own choosing at its own expense and you and Authento will reasonably cooperate on the defense.

10. Your responsibilities

You will comply with all applicable local, state, national and foreign laws, treaties, regulations and conventions in connection with your use of the Services, including without limitation those related to data privacy, international communications, and the exportation of technical or personal data from locations other than the location from which Authento controls and operates the Services. Furthermore, you expressly agree not to violate any rights of publicity or privacy of any person, nor defame any person or entity. You acknowledge and accept Authento's right to disclose to third parties information you have provided, or information that Authento has obtained about you, as further set forth in our Privacy Policy.

11. Notices

For general changes which do not affect the collection or handling of your personal information in a more restrictive way, Authento may give notice by means of a general notice on the Website. You may give notice to Authento at any time by communication sent to support@authento.io. All notices shall be deemed to have been given 36 hours after sending by email or posting to the Website. Authento may make material change to the Service that affects the prior or ongoing collection, use, dissemination or maintenance of a user's personal information, and will notify you of these changes by means which reflect the method by which we originally engaged with you. Notwithstanding the foregoing, the Privacy Policy governs how Authento treats facial scan data.

12. Accounts

If you register with Authento or create an account, you are solely responsible and liable for the security and confidentiality of your access credentials and for restricting access to your device and for all activity under your account. Usernames and passwords must be personal and unique that do not violate the rights of any person or entity, and are not offensive. Authento may reject the use of any password, username, or email address for any reason in our sole discretion. You are solely responsible for your registration information and for updating and maintaining it. You will immediately notify Authento at support@authento.io of any unauthorized use of your account, password, or username, or any other breach of security, but will remain responsible for any unauthorized use thereafter. You will not sell, transfer, or assign your account or any account rights.

Accounts may only be set up by the individual that is the subject of the account. Authento does not review accounts for authenticity, and is not responsible for any unauthorized accounts that may appear on the Services. For any dispute as to account creation or authenticity, Authento shall have the sole right, but is not obligated, to resolve such dispute as Authento determines appropriate, without notice.

Business Accounts

For non-individual accounts, you may register an account on behalf of a corporate or other entity (“Business”) for which you are acting. If you are acting on behalf of a Business, you must be an authorized representative of the Business you are representing. By entering and submitting details through the KYB form or anywhere else on Authento's website (“Website”), you warrant, represent and undertake that you are authorised to act for the Business, able to give instructions on behalf of the Business and enter into binding agreements on behalf of the Business.

You also represent that all information and documents provided are accurate and up-to-date for the Business in question. Your and your Business' data will be verified and shared with Authento and its third-party service providers.

Upon submission of the KYB form, we may contact the Authorised Representative to conduct KYC on the Authorised Representative. We reserve the right to request additional information/documents to authenticate that the authority of the Authorised Representative acting for the Business is legitimate or valid.

Upon completion of the KYC of the Authorised Representative we may proceed with the KYC verification of the controllers of the Business. We may require from you that the documents submitted are certified for the purpose of such verification process. Authento then will proceed with other verification checks on the Business itself. As an Authorised Representative of the Business, you acknowledge that Authento may use your data for this purpose, which may include the submission of the data of the Business to third parties for verification purposes.

Upon completion of the verification of the Business, the Authorised Representative will receive an email confirming the status of the verification of the Business. You may be requested from time-to-time to update your Business profile and re-submit updated documents/information.

13. Copyright protection

Authento complies with the Copyright Ordinance. Any notices given pursuant to the Copyright Ordinance shall be given to Authento via email at support+copyright@authento.io.

14. Resolution of Disputes – Mandatory Arbitration and Class Action Waiver

This Agreement contains the rules and procedures that you and Authento must follow to resolve a Dispute (as defined below). Please read this Agreement carefully.

I. What Is Arbitration?

Arbitration is a way to get speedy and relatively inexpensive resolution of disputes by submitting them to an arbitrator instead of the ordinary process of filing a lawsuit in a court of law. Arbitration uses a neutral, trained arbitrator to resolve the dispute instead of a judge and jury. By agreeing to resolve Disputes exclusively through binding arbitration, you and Authento agree that you and Authento are waiving the right to a trial in a court with a judge or jury. Arbitration is binding — that is, the arbitrator's decision is final.

You and Authento agree that arbitration of disputes is a valuable benefit, the existence of which is a significant inducement for you to accept these Terms and to use the Services.

II. What Is Covered?

This Agreement applies to all past, present, and future legal disputes and legal claims between you and Authento that are now in existence or that may arise in the future, including, but not limited to legal disputes or legal claims arising out of or relating in any way to these Terms and the Privacy Policy or the Services; your relationship with Authento; your use of any Authento product or service; Authento's conduct; and any federal, state, or local statute, law, rule, regulation or ordinance applicable to the relationship between you and Authento as to which a court would be authorized by law to grant relief if the claim were successful (“Dispute” or “Disputes”). You agree that the term “Dispute” in this Agreement will have the broadest meaning possible. If any Dispute between you and Authento would be covered by both this Agreement and any other arbitration agreement which is not expressly included in these Terms (e.g., an arbitration agreement between you and one of Authento's clients), you agree that the terms of this Agreement will supersede the terms of any other arbitration agreement, and that all Disputes will be resolved pursuant to the terms of this Agreement.

This Agreement also covers any Dispute between you and any officer, director, board member, agent, employee, or affiliate of Authento, if Authento could be liable, directly or indirectly, for such Dispute.

If the parties have more than one Dispute between them, you and we agree to assert all such Disputes in a single arbitration so they may be resolved at the same time.

The Agreement does not prevent either you or Authento from seeking emergency or temporary injunctive relief, such as a preliminary injunction or a temporary restraining order, which is sought strictly in aid of or to preserve an arbitrator's jurisdiction and ability to conduct a meaningful arbitration of your Disputes under the Agreement.

The Agreement does not prevent you or Authento from filing a claim or charge with an administrative agency. Additionally, you will not be retaliated against for challenging the validity of the Agreement.

Nothing contained in this Agreement shall be construed to prevent or excuse you from first using Authento's existing internal procedures for resolution of complaints before seeking arbitration, and this Agreement is not intended to be a substitute for the utilization of such procedures.

III. Claims May Be Brought in an Individual Capacity Only

You and Authento agree that you and Authento will not: (1) file, join, opt-into, consent to, intervene in, or otherwise become a party in any lawsuit or court case that relates in any way to a Dispute, or (2) file, join, opt-into, consent to, intervene in, or otherwise become a party in any lawsuit, court case, or arbitration that is brought on a class, collective, representative, or aggregate basis that in any way relates to a Dispute. The parties do not agree to arbitrate any Dispute on a class, collective, representative, or aggregate basis.

YOU MAY BRING LEGAL CLAIMS AGAINST AUTHENTO ONLY IN YOUR INDIVIDUAL CAPACITY (NON-CLASS, NON-COLLECTIVE, NON-REPRESENTATIVE, AND NON-AGGREGATE BASIS).

THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY DISPUTES TO BE ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR AGGREGATE BASIS.

THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS ON MORE THAN ONE PERSON'S OR ENTITY'S CLAIMS, AND MAY NOT OTHERWISE AUTHORIZE OR PRESIDE OVER ANY FORM OF A CLASS, COLLECTIVE, REPRESENTATIVE OR AGGREGATE PROCEEDING.

Claims of two or more persons or entities may not be joined or consolidated in the same arbitration because the arbitrator may only hear individual claims and does not have the authority to hear claims on a class, collective, representative, or aggregate basis, or to award relief to anyone other than you and/or Authento in a single arbitration. Notwithstanding any other clause contained in this Agreement, this Section III shall not be severable from the Agreement in any case in which the Dispute is brought as a class, collective, representative, or aggregate action.

Notwithstanding any other clause contained in this Agreement, any challenge to the validity of Section III may be determined only by a court of competent jurisdiction and not by an arbitrator.

IV. How Does Arbitration Work?

In order to raise a Dispute:

Step 1. If you want to raise a Dispute, you must submit a “Notice of Dispute” with any supporting documents or other information by email to support+dispute@authento.io. The “Notice of Dispute” must be in writing and include your name, address, contact information, email address, the facts regarding your Dispute, and the relief you are requesting from us. If Authento wants to raise a Dispute, Authento must send a “Notice of Dispute” to your last known address and/or email address. Once a party receives a Notice of Dispute, you and we will attempt to resolve any Dispute through informal negotiation within forty-five (45) days from the date the Notice of Dispute is received. If an agreement cannot be reached within forty-five (45) days of receipt of the Notice of Dispute, you or we may initiate an arbitration proceeding as described below.

Step 2. Arbitration. You and Authento agree that arbitration will be the sole and exclusive remedy to resolve any Dispute between us. By agreeing to arbitrate, you and we are giving up the right to litigate (or participate in as a party or class member) any and all Disputes in a court before a judge or jury. Instead, a neutral arbitrator will resolve all Disputes. You agree that any and all Disputes will be administered by the Hong Kong International Arbitration Centre (“HKIAC”) under the UNCITRAL Arbitration Rules in force when the notice of arbitration is submitted, as modified by the HKIAC Procedures for the Administration of Arbitration under the UNCITRAL Arbitration Rules. The law of arbitration shall be Hong Kong law and the place of arbitration shall be Hong Kong. In the event the UNCITRAL Arbitration Rules are inconsistent with this Agreement, this Agreement will prevail. Procedures not addressed by this Agreement or the UNCITRAL Arbitration Rules will be resolved by agreement of the parties. If the parties are unable to agree, the procedural issue will be determined by the arbitrator. All statutes of limitation that would apply if the controversy were resolved in court shall be applied and enforced by the arbitrator. The award of the arbitrator shall be final, and judgment upon the award rendered may be entered in any court, state or federal, having jurisdiction.

V. General

Enforcement. Other than a challenge to the validity of Section III of this Agreement, any dispute over this Agreement – the way it was formed, its applicability, meaning, enforceability, waiver of the right or obligation to arbitrate, or any claim that all or part of this Agreement is void or voidable – is subject to arbitration under this Agreement. You or we may bring a motion in court to compel arbitration under this Agreement or to dismiss any lawsuit seeking to resolve Disputes that are covered by this Agreement. In addition, either you or Authento may bring an action in court to enforce an arbitration award.

Complete Agreement. This Agreement is the full and complete agreement relating to the formal resolution of Disputes.

Severability. Except as stated above in Section III, in the event any portion of this Agreement is deemed invalid, void, or unenforceable, the remainder of this Agreement will be valid and enforceable.

No Modification. Notwithstanding any other provision in these Terms, this Agreement cannot be modified except in writing agreed to by both parties.

YOU SHOULD READ THE PROVISIONS OF THIS AGREEMENT CAREFULLY, AS IT PROVIDES THAT VIRTUALLY ANY DISPUTE RELATED TO AUTHENTO MAY BE RESOLVED ONLY THROUGH BINDING ARBITRATION. ARBITRATION REPLACES THE RIGHT TO GO TO COURT, INCLUDING THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, REPRESENTATIVE, OR AGGREGATE ACTION OR SIMILAR PROCEEDING.

YOU ACKNOWLEDGE THAT YOU HAVE RECEIVED AND READ OR HAVE HAD THE OPPORTUNITY TO READ THIS ARBITRATION AGREEMENT. YOU UNDERSTAND THAT THIS ARBITRATION AGREEMENT REQUIRES THAT DISPUTES THAT INVOLVE THE MATTERS SUBJECT TO THE AGREEMENT BE SUBMITTED TO ARBITRATION PURSUANT TO THE ARBITRATION AGREEMENT RATHER THAN TO A JUDGE AND JURY IN COURT.

YOU AGREE THAT YOU INTEND TO BE BOUND BY THE AGREEMENT AND SPECIFICALLY THE ARBITRATION PROVISIONS SET FORTH ABOVE.

15. Miscellaneous

Except as described in the Arbitration Agreement above, Authento reserves the right to change these Terms or its policies relating to the Services at any time and from time to time, and such changes will be effective upon being posted herein. If we make material changes to these Terms, we will notify you by means of updating the version of the terms on our home page. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of the Website, which may be posted from time to time. UNLESS OTHERWISE NOTED BY US, YOUR CONTINUED USE OF THE SERVICES AFTER ANY SUCH CHANGES ARE POSTED SHALL CONSTITUTE YOUR CONSENT TO SUCH CHANGES. If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed to reflect the intentions of the invalid or unenforceable provision, with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between Authento and you as a result of these Terms or use of the Services. You may not assign these Terms without the prior written approval of Authento. Any purported assignment in violation of this section shall be void. Authento reserves the right to use third party providers in the provision of the Services, and the goods, services and materials associated therewith. The failure of either party to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by such party in writing. In the event of any litigation of any controversy or dispute arising out of or in connection with these Terms, its interpretation, its performance, or the like, the prevailing party shall be awarded reasonable attorneys' fees and expenses, court costs, and reasonable costs for expert and other witnesses attributable to the prosecution or defense of that controversy or dispute. Any and all rights not expressly granted herein are reserved by Authento.

16. Intellectual property notices

Elements of the Services are protected by copyright, trademark, trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image may be copied or retransmitted unless expressly permitted by Authento. The Authento trademarks and/or other Authento identifiers referenced herein are trademarks of Authento and/or its affiliates.

17. Contact Information

If you have any questions about these Terms, please contact us using support@authento.io.